Responsible Gaming

Introduction

At Mystake, we believe that gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. While we aim to provide an enjoyable gaming experience, it's important to understand that the house always has an edge, and you should only gamble with money you can afford to lose.

Age Verification

You must be 18 years of age or older to gamble on Mystake. If you are under the legal gambling age in your jurisdiction, we cannot permit you to use our services. Gambling is not suitable for minors, and it is illegal for those under 18 to engage in gambling activities in the UK.

Warning Signs of Problem Gambling

Problem gambling can develop without you realizing it. If you recognize any of the following signs, please seek help:

• Spending more money on gambling than you can afford
• Chasing losses by gambling more to recover money you've lost
• Hiding your gambling activity or lying about how much you gamble
• Gambling to escape problems or emotional distress
• Experiencing mood swings or irritability when not gambling
• Neglecting family, work, or personal responsibilities because of gambling
• Borrowing money to fund gambling activities
• Difficulty controlling or stopping your gambling
• Feeling anxious or depressed when you're not gambling
• Friends or family expressing concern about your gambling habits

Self-Help Tools

Mystake provides several tools to help you maintain control over your gambling:

• Deposit Limits: Set a maximum amount of money you can deposit within a specified time period (daily, weekly, or monthly)
• Loss Limits: Cap the amount of money you're willing to lose during a gaming session
• Reality Checks: Receive regular reminders of how long you've been playing and how much you've spent
• Self-Exclusion: Take a break from gambling by temporarily or permanently excluding yourself from Mystake
• Account Closure: Permanently close your account if you wish to stop gambling entirely

We encourage you to use these tools to maintain a healthy relationship with gambling.

Support Organizations

If you or someone you know is struggling with problem gambling, please reach out to one of these trusted organizations:

United Kingdom

• GamCare – Free, confidential support for problem gambling
  Website: www.gamcare.org.uk
  Telephone: 0808 8020 133 (free, 24/7)
• GamStop – National self-exclusion scheme for online gambling
  Website: www.gamstop.co.uk
  Telephone: 0800 195 8265

International Support

• Australia – Gambling Help Online
  Website: www.gamblinghelponline.org.au
• Canada – Responsible Gambling Council
  Website: www.responsiblegambling.org
• United States – National Council on Problem Gambling
  Website: www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-GAMBLER (1-800-426-2537)
• Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  Website: www.bzga-essuchttherapie.de

Call to Action

If you think you may have a gambling problem, please seek help immediately. Problem gambling is a recognized condition that can be treated. Reaching out to one of the support organizations listed above is a positive step towards recovery. You don't have to face this alone, and help is available 24/7.

Remember: gambling should be fun. If it's not, it's time to get help.